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Madison University LLC

Last Updated: 02-10-2025

  1. Introduction and Engagement

Madison University LLC (hereinafter referred to as “the University”, “we”, “us” or “our”) is committed to protecting the privacy and security of the personal data of our users and students. This Privacy Policy describes how we collect, use, store, and protect the information you provide to us when using our educational platform in www.clases.universidadmadison.com and www.universidadmadison.com (“the Platform”). By registering for and using our services, you are accepting the practices described herein.

  1. Guiding principles

Our data processing is governed by the following principles:

  • Legality and transparency: We process your data lawfully and transparently, clearly informing you about the purposes of the processing.
  • Limited purpose: We collect data only for specific, explicit and legitimate purposes related to our educational work, and we do not process it in a manner incompatible with these purposes.
  • Data minimization: We only collect data that is strictly necessary for the purposes for which it is processed.
  • Accuracy: We strive to keep your personal data accurate and up-to-date.
  • Storage limitation: We retain your personal data only for as long as necessary to fulfill the purposes of its collection or to comply with legal obligations.
  • Integrity and confidentiality: We implement robust technical and organizational measures to protect your data against unauthorized access, loss, or destruction.
  • Responsibility: We are responsible for complying with these principles and for being able to demonstrate it.
  1. Information We Collect and How We Use It

3.1. Data collected during registration and registration:

  • To create your account: Email, full name and other personal information that you enter in the form. We use this information to create your user profile, send you your password, and communicate with you.
  • To enroll you in a program: The selected career or diploma course. We use this information to generate your payment plan, assign you to an academic cohort, and give you access to the appropriate classes.

3.2. Financial transaction data:

  • Payment Processing (Stripe): When you make a payment, your credit/debit card information is processed directly by Stripe, Inc. We do not store or have access to your full card details. Stripe provides us with a secure, encrypted customer ID, along with payment confirmation and the last digits of your card for verification purposes only. We encourage you to review Stripe’s privacy policy on www.stripe.com/privacy.
  • Alternative payments (Western Union, Zelle, or others): If you use this method, our finance department will manually record the payment confirmation in your profile. Western Union or Zelle transaction information is handled in accordance with their respective privacy policies.

3.3. Data on academic activity and use of the platform:

  • We collect data about your interaction with the platform: access to classes, submission of assignments, participation in forums and exam results. This is necessary for academic management, performance appraisal, and technical support.
  • We use analytics tools to understand aggregate usage of the Platform and improve our educational offerings.

3.4. Communications:

  • We keep a record of email communications (support requests, academic notifications) for better service.
  1. Legal bases for processing

We process your personal data based on:

  • The execution of our educational contract with you (management of your enrolment, access to classes, assessment).
  • Your express consent to certain communications.
  • The legitimate interest of the University to improve our services and ensure the security of the Platform.
  • Compliance with legal obligations (accounting and tax).
  1. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Maintain your active session while using the Platform.
  • Remember your preferences.
  • Analyze site traffic and performance in an aggregated and anonymous manner.
    You can set your browser to refuse cookies, although this may affect the functionality of the Platform.
  1. Embedded third-party content

Classes or materials may include embedded content (e.g., YouTube or Vimeo videos). This content behaves as if you had visited the originating website, which may collect data about you, use cookies, and track your interaction. We encourage you to review the privacy policies of these services.

  1. Who we share your data with

We do not sell, trade, or otherwise transfer your personal data to third parties for marketing purposes.
We may share your information only in the following circumstances:

  • Service Providers: With companies that provide essential services to us, such as Stripe (payment processing) and data hosting services. These third parties have access only to the information necessary to perform their functions and are obligated not to disclose or use it for other purposes.
  • Legal Compliance: When necessary to comply with a law, regulation, governmental request, or legal process, or to protect the rights, property, or safety of the University, our students, or the public.
  1. Retention of your data
  • Active students: We retain your data for as long as you have an active relationship with us (active account and enrolled in a program).
  • Cancellations due to inactivity or late payment: Registered users who do not enroll in any program within 6 months will be removed from our database. Students withdrawn due to delinquency (3 installments due) have their personal information kept, but their enrollment in the program is deleted and their account deactivated.
  • Legal obligations: We retain financial records of payments made for as long as required by law (e.g. 5 years for tax and accounting purposes).
  1. Your Rights Regarding Your Data

You have the right to:

  • Access and rectify: Request a copy of your personal data and correct any inaccuracies.
  • Eliminate: Request erasure of your personal data, unless there is a legal obligation or legitimate interest that requires us to retain it.
  • Object to and limit processing: Object to certain uses of your data or request the restriction of its processing in certain circumstances.
  • Data Portability: Request a copy of your data in a structured, commonly used format.
    To exercise these rights, please contact our Data Protection Officer in informatica@universidadmadison.com.
  1. Data security

We implement technical, administrative, and physical security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include the use of encryption (SSL), firewalls, and secure access authentication systems. While no system is 100% secure, we are committed to maintaining the highest standards of security.

  1. International transfers

Since we operate globally, your data may be processed on servers located outside your country of residence. We ensure that all international data transfers are carried out with appropriate legal safeguards to protect your information.

  1. Changes to this Policy

We reserve the right to modify this privacy policy. Any changes will be notified through the Platform or by email. Your continued use of our services after such modifications constitutes your acceptance of the new terms.

  1. Contact

If you have any questions about this Privacy Policy or the processing of your personal data, please contact:
Data Protection Officer – University of Madison
Email: informatica@universidadmadison.com